https://first-btc.io/
First-btc.io is a cryptocurrency exchange that has been active for over 6 years, based in Ukraine, with reserves around $231 million. It has a solid presence on BestChange with over 45,000 user reviews. Users generally commend the platform for reliability and fast exchange processes. However, some complaints exist about the AML (Anti-Money Laundering) verification process, where users have reported requesting detailed personal documents and experiencing delays or partial refunds when AML checks fail. Customer support typically refers users to official exchange rules regarding rate fixation and AML procedures.
Summary
First-btc.io is a well-established and predominantly reliable exchange known for prompt transactions and large reserves, though its AML verification process can be slow and strict, resulting in occasional user dissatisfaction with refunds and document requests. Overall, it remains a trusted platform with a large user base and positive reputation, but with some caution advised around AML compliance
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